Privacy Policy

1. Introduction

Ameristar Limited ("Ameristar", "we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at ameristarltd.com or contact us regarding our real estate services.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services.

2. Information We Collect

We collect information you voluntarily provide to us, including:

• Full name, email address, and phone number submitted through our contact or inquiry forms
• Property preferences, budget information, and investment interests shared with our team
• Newsletter subscription details (name and email)
• Communications via email, WhatsApp, or phone

We may also automatically collect certain technical information when you visit our website, including IP address, browser type, pages visited, and time spent on the site. This is collected through standard web server logs and does not identify you personally.

3. How We Use Your Information

We use the information we collect to:

• Respond to your property inquiries and contact form submissions
• Send you information about properties, projects, and investment opportunities relevant to your stated interests
• Send our newsletter to subscribers who have opted in
• Improve our website and services based on usage patterns
• Comply with legal obligations under Kenyan law

We do not use your information for automated decision-making or profiling.

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• With our internal sales team and agents who need it to respond to your inquiry
• With service providers who assist us in operating our website (e.g. email service providers), under strict confidentiality agreements
• Where required by Kenyan law or a valid legal process

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable Kenyan law. If you would like us to delete your information, please contact us at info@ameristarltd.com.

6. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time by contacting us or using the unsubscribe link in our emails

To exercise any of these rights, contact us at info@ameristarltd.com.

8. Cookies

Our website may use cookies to improve your browsing experience. Cookies are small text files stored on your device. You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain features on our site.

9. Third-Party Links

Our website may contain links to third-party websites including Google Maps, YouTube, and WhatsApp. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "last updated" date at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

• Email: info@ameristarltd.com
• Phone: +254 748 450 575
• Address: Madonna House, Block B, Office 412, Off Westlands Road, Nairobi